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Feedback and complaints

Feedback and complaints about the QMHC

We are committed to supporting the rights and needs of people with lived experience, their families, carers and supporters and the mental health, drug and alcohol services sector.

Despite best endeavours to do the best we can for you, sometimes we may get things wrong or they don’t turn out the way we want or expect them too.

Sometimes we don’t realise we’ve not met your expectations unless you tell us. We need your feedback to make sure we get it right in the future.

Please be heard.

If you have an issue or concern about the Queensland Mental Health Commission, or just want to give us your feedback, we would like to hear from you.

You can either complete the form on the Contact us page, or write to or telephone us using the contact details provided.

We will be pleased to hear from you and respond to your concerns or feedback.

Evaluation and feedback from QMHC activities and events

The Commission regularly hosts forums, workshops and events across Queensland to hear the views of people with lived experience, families and carers, not-for-profit and community organisations as well as public sector agencies. Sometimes these forums are run for us by partner organisations.

Evaluation and feedback is important to the Commission. If you have participated in an activity or event and not had the opportunity to provide feedback, please download the evaluation and feedback form which can be completed and then emailed or mailed back to the Commission, or take part in our online evaluation surveys.

System complaints

If you have a complaint about another mental health or alcohol or drug agency or service see the System Complaints page.

Last updated 18 March 2016

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