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Crisis contacts

In an emergency call 000 or go to your local hospital emergency department.

1300 MH CALL - 1300 642 255

Mental health access line

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.

1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

The 1300 MH CALL service:

  • is the main point of access into public mental health services
  • can provide support, information, advice and referral
  • can provide advice and information in a mental health emergency or crisis
  • is staffed by trained and experienced professional mental health clinicians
  • will provide a mental health triage and refer to acute care teams where appropriate.

24/7 crisis services

Lifeline 13 11 14

Suicide Call Back Service 1300 659 467

Beyond Blue 1300 22 46 36

MensLine Australia 1300 78 99 78

Kids Helpline 1800 55 1800

1800 Respect 1800 737 732

13 YARN - 13 92 76  -  for Aboriginal and Torres Strait Islander people

Healthcare complaints

Concerns or complaints about health services should be directed to the services or to the Health Ombudsman. Further information about Healthcare complaints is available on our website.

Contact the Commission

The Queensland Mental Health Commission works in the field of policy and reform. It is not a service provider or a body that investigates consumer complaints.

Inquires for the Commission can be made via:

Phone: 1300 855 945
Media enquiries:

PO Box 13027
George Street

Brisbane  Queensland  4003

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