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Service integration

Many Queenslanders experiencing mental health problems including problematic alcohol and other drug use have multiple needs requiring access to multiple services such as health, housing, education and family support services. Integration improves access to services.

Navigating lots of different services can present a challenge for people experiencing multiple and complex needs.

Integration improves access to services, supports continuity of care and improves the capacity of the system to take a broad view of a person’s whole needs.

Integrated service delivery is considered one of the best ways of improving life outcomes, particularly for people experiencing complex needs.