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Improving services for Indigenous Queenslanders

20 Nov 2017

The Queensland Productivity Commission (QPC) recently released its draft report into service delivery in remote and discrete Aboriginal and Torres Strait Islander communities.

The report examines expenditure and the service delivery system involving all three levels of government, numerous agencies, and Indigenous and non-Indigenous organisations.

It notes that in 2012-13, the Queensland Government spent approximately $1.3 billion (or $32,000 per person) on service delivery to remote and discrete Aboriginal and Torres Strait Islander communities, which is just under 3% of the $45 billion spent on service delivery across the state.

The report considers how available resources can best be used to achieve healthy, safe and fulfilling lives for people living in these communities, and notes there is strong commitment from stakeholders to address complex and long-standing issues.

The report's 16 recommendations focus on three key areas:

  • structural reform to transfer accountability and decision-making closer to where service users are—to regions and communities
  • service delivery reform to put individuals and communities at the centre of service design
  • economic reform to facilitate economic participation and community development.

These elements need to be underpinned by:

  • capability and capacity building within government, service providers and communities
  • timely and transparent data collection and reporting to support performance and accountability.

Draft recommendations

Within the draft recommendations, there is a focus on prevention and early intervention, including strategies to address socioeconomic determinants of health, suicide, Foetal Alcohol Syndrome Disorder and disabilities (Draft Recommendation 15).

There is also a focus on individual and community input to address accessibility, cultural appropriateness and effectiveness, attraction and retention of an effective health workforce, service integration, improved service access, and gaps in responses to suicide, disabilities and Foetal Alcohol Syndrome Disorder (also Draft Recommendation 15).

The final report is scheduled for release in December. This report will help inform the Commission’s renewed strategic plan. 

Read the QPC draft report Service Delivery in remote and discrete Aboriginal and Torres Strait Islander Communities

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