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Promoting lived experience


The inclusion of lived experience perspectives is critical to improving and reforming mental health, alcohol and other drugs services. We work to include a range of perspectives in our own work and to foster better engagement practices all services.

In particular, we seek to include people with lived experience of mental health problems, mental illness and problematic drug and alcohol use, their families, carers and support persons.

Peer influence

Promoting people with lived experience to have an active role in shaping mental health policy, programs and services will deliver a more responsive system focused on delivering the best outcomes possible… Read more

Best practice principles

The project developed best practice principles for engaging service users in the design and delivery of mental health, alcohol and other drugs services… Read more

Mapping engagement

There are many ways governments and organisations can effectively engage with people with a lived experience, their families and carers. This project maps and measures the level, type and range of engagement of service users, consumers, families and carers within mental health and alcohol and other drugs sectors… Read more

Consumer-led nurse training

Increasing lived experience in the education and training of mental health nurses … Read more

National Mental Health Consumer and Carer Forum

The Forum is the national voice for consumers and carers in mental health policy and reform … Read more

Paid participation

Our Paid Participation Policy acknowledges the value, expertise and time that consumers, families, carers and support persons provide. Our Paid Participation Policy outlines where payments can be made to participate in our activities.

Find help

If you need assistance with mental illness or problematic substance use there are a range of support options available… Read more


Last updated 13 March 2017


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