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System complaints

Making a complaint about a service

Steps in making a complaint about a mental health, drug and alcohol service in Queensland… Read more


Complaint handling agencies and support

It’s important to find the right agency to direct your complaint… Read more

Complaints data

A report on mental health complaints in Queensland from 2009-12… Download the report


Submission to Parliament

Inquiry into the performance of the Health Ombudsman… Read more

The Virtue of Complaint forum 

We held a forum to discuss the virtue of complaint and Queensland’s complaint system… Read more

Patient feedback

Provide feedback publicly, good or bad, on Australian health services, on Patient Opinion… Go to the website

Last updated 8 February 2017

QMHC latest news

QMHC eNews – Issue 42
Commissioner’s Update New mental health commissioner I would like to take this opportunity to thank all our readers for their support for the Commission in its first four... Read more >

Inaugural Commissioner’s final speech
Lesley van Schoubroeck, Queensland Mental Health Commissioner July 2013 to June 2017. It’s been a while. 1969 I started teaching, that makes almost 48 years working in the... Read more >

Expression of interest: Stigma and discrimination
We are seeking proposals to undertake research into the impact of stigma and discrimination related to problematic alcohol and other drug use and perceptions of use on Aboriginal... Read more >